Episode 196 of the Data Center Go-to-Market Podcast features an interview with Cal Blair, Host of Inside Commissioning Podcast and Founder of Baseline.
- Acquire a CEO-level playbook for shifting company culture away from “dinosaur” marketing toward expert-led GTM.
- Build a micro-event program (webinars, breakfast seminars, lunch-and-learns) that drives high-value relationships cost‑efficiently.
- Calibrate your ICP and stakeholder map using interview-based research and CRM reverse‑engineering.
- Diagnose common GTM leaks: intermediary dependencies, commoditization, and conference overspend.
- Evaluate tradeoffs between broad conferences and targeted, repeatable education tactics.
- Formulate an employer‑brand plan that attracts and retains commissioning talent through authentic social proof.
- Generate a content-to-academy pipeline (recordings → courses → certifications) to amplify credibility and pipeline.
- Host technical peers on your channels to surface market insights and strengthen relationship credibility.
- Identify which buyer personas and account sizes deserve prioritized marketing and sales investment.
- Justify reallocation of conference and marketing spend toward repeated, localized outreach and recorded assets.
- Leverage engineering hires on sales teams to shorten trust cycles and improve technical conversations.
- Map the self‑driven buyer journey and create content touchpoints that influence decisions before the first call.
- Navigate multilingual and cross‑disciplinary messaging (engineering, finance, IT, ESG) to win shortlists.
- Orchestrate a top‑down communiqué to align leadership, marketing, and sales around an education-first GTM.
Host:
Joshua Feinberg, CEO
DCSMI
Special Guest:
Cal Blair, Host and Founder
Inside Commissioning Podcast and Baseline
Overview
Joshua Feinberg discusses the shift from traditional "dinosaur marketing" to modern, educational approaches in data center commissioning. He emphasizes the importance of CEO-level communication to address cultural resistance and invest in becoming industry leaders. Feinberg highlights the need for direct relationships with clients rather than intermediaries and the value of hosting educational events and webinars. He also stresses the significance of employer branding and the role of technical experts in sales to build trust and credibility. Feinberg advocates for a strategic, cost-effective approach to marketing that aligns with the company's ideal client profiles and stakeholders.
Outline
Culture and Communication in Data Center Marketing
- Joshua Feinberg discusses the cultural resistance within companies to modern marketing practices, often referred to as "dinosaur marketing."
- He emphasizes the need for a CEO-level communication to shift the company's approach to marketing and sales.
- Joshua highlights the negative treatment of experts in the data center commissioning field by prospects and clients.
- He stresses the importance of positioning the company as a world-leading expert in data center commissioning and making significant investments to achieve this.
Introduction to Joshua Feinberg and Cal Blair
- Joshua Feinberg introduces himself as the host of the Data Center Go-to-Market Podcast and founder of DCSMI.
- Cal Blair introduces himself as the founder of Baseline, an executive search firm specializing in data center commissioning.
- Cal Blair outlines the episode's focus on how data center companies can win better work through education rather than cold outreach.
- The episode aims to provide insights for commissioning firm owners and leaders on business development strategies.
Joshua Feinberg's Career Journey
- Joshua Feinberg shares his early career experience as a campus representative for IBM, starting at 17.
- He discusses his transition from higher education to enterprise IT support and his involvement in running micro events for educational content.
- Joshua highlights the importance of teaching and educational content in building trust and opening doors in the technology industry.
- He explains his pivot into the data center industry and his experience working with managed service providers and technology consultancies.
The Evolution of Data Center Marketing
- Joshua Feinberg explains the evolution of DCSMI, starting as a side project in 2018 to address unique challenges in the data center industry.
- He discusses the impact of the Great Recession and the trend of data center companies moving upmarket, into mid-market, and into infrastructure.
- Joshua emphasizes the importance of understanding the competitive landscape and the need for capital efficiency in the data center industry.
- He highlights the shift towards self-guided research and the need for sales professionals to reinvent themselves as teachers and consultants.
Challenges and Opportunities in Data Center Commissioning
- Joshua Feinberg discusses the challenges commissioning firms face, including working through intermediaries and being treated as order takers.
- He emphasizes the importance of direct relationships with hyperscalers and data center developers to shape priorities and avoid commoditization.
- Joshua highlights the need for commissioning firms to understand their ideal client profiles and stakeholders.
- He suggests that commissioning firms should focus on educating and building trust with the right people in the right places at the right time.
The Role of Data Center Conferences and Events
- Joshua Feinberg critiques the conference circuit, referring to it as the "conference cult."
- He explains the high costs and low returns of attending national and global conferences.
- Joshua suggests that commissioning firms should focus on running their own events, such as webinars and breakfast seminars, to build trust and educate potential clients.
- He emphasizes the importance of aligning event calendars with ideal client profiles and stakeholders.
The Importance of Employer Branding
- Joshua Feinberg discusses the importance of employer branding in attracting and retaining talent.
- He explains that candidates often make decisions based on what they learn about a company through their own research.
- Joshua highlights the need for authentic content and social proof to showcase what it's like to work at a company.
- He suggests that companies should invest in employer branding to attract and retain top talent in a competitive market.
The Role of Technical Expertise in Data Center Sales
- Cal Blair asks Joshua Feinberg about the role of technical expertise in sales for commissioning engineers.
- Joshua emphasizes the importance of sales professionals having certifications and training to add value and build trust.
- He suggests that hiring IT professionals and engineers onto sales teams can help build credibility and trust with clients.
- Joshua highlights the need for sales professionals to be seen as teachers and consultants to succeed in the modern sales landscape.
The Future of Data Center Marketing
- Joshua Feinberg discusses the future of data center marketing, emphasizing the need for a culture shift at the top.
- He suggests that companies should invest in educating and building trust with potential clients through events and content.
- Joshua highlights the importance of understanding the self-guided research process and the need for sales professionals to be seen as experts.
- He emphasizes the need for a cohesive go-to-market strategy that aligns with the company's ideal client profiles and stakeholders.
Conclusion and Final Thoughts
- Cal Blair asks Joshua Feinberg for one key takeaway for commissioning firm leaders.
- Joshua emphasizes the need for a CEO-level communiqué to shift the company's approach to marketing and sales.
- He highlights the importance of investing in educating and building trust with potential clients.
- Joshua concludes by encouraging commissioning firms to focus on the long-term strategy of being seen as world-leading experts in their field.
Guest Resources
- Connect with Cal Blair, Host of Inside Commissioning Podcast and Founder of Baseline, on LinkedIn
- Follow Inside Commissioning Podcast and Baseline on LinkedIn
- Learn About Inside Commissioning Podcast and Baseline
- Ep. 148 Santosh Kaveti, CEO & Founder and Jim Spignardo, Director of Cloud and AI of ProArch | Data Center Go-to-Market Podcast
- Ep. 162 Yong Tan, Global Director of Sales (US and Global Accounts) - AI Systems for Data Centers at Supermicro | Data Center Go-to-Market Podcast
- Ep. 118 Christian Dupalco, Mission-Critical Systems Engineer at Bureau Veritas | Data Center Go-to-Market Podcast
- 26 Data Center Facilities Experts Predict the Future [Download Free eBook]
- Ep. 134 Roxxann Sczepanik, Partner at JCP | Data Center Go-to-Market Podcast
Resources
- Connect with Joshua Feinberg, CEO at DCSMI, on LinkedIn
- Follow DCSMI on LinkedIn
- Follow the Data Center Go-to-Market Podcast on LinkedIn
- Learn About DCSMI
- Subscribe to the Data Center GTM Briefing
Do you want to stay up to date about upcoming episodes?
Subscribe to the Data Center GTM Briefing