Episode #34 of the Data Center Go-to-Market Podcast features an interview with Ted Fletcher, Owner at FMS Integration.

  • Understand the different aspects of the data center industry, such as operations, design, and service
  • Identify your own passion and interests to find the right position within the data center industry
  • Learn about the evolution of technology integration in data centers, from proprietary protocols to open standards
  • Highlight the importance of cybersecurity when collecting and sharing data from building infrastructure
  • Identify common mistakes in data center implementation and how to ensure quality and avoid issues
  • Discover how technical experts like Ted Fletcher can help operations teams troubleshoot complex systems and get visibility into their data
  • Leverage data from telemetry systems for capacity planning, compliance, and budgeting
  • Explore how technology advancements can make data center operations easier and more efficient

Host:
Joshua Feinberg, CEO
DCSMI

Special Guest:
Ted Fletcher, Owner
FMS Integration

The conversation between Joshua Feinberg and Ted Fletcher focused on the data center industry, specifically the remote monitoring segment of data center operations and facilities management. Fletcher discussed his career journey and the evolution of technology, as well as the importance of integrated systems and proactive monitoring. Fletcher also discussed the importance of collecting and sharing data securely, outsourcing telemetry monitoring services, and using video content to build trust and attract audiences. He also emphasized the need for proper training and understanding of complex systems to ensure effective facilities management

Outline

Data center facilities and monitoring with a specialist.

  • Ted Fletcher, owner of FMS Integration, specializes in data center facilities-related monitoring issues.
  • Fletcher's interest in technology and electronics evolved from automotive and diesel mechanics to data center monitoring.

Career paths in the data center industry, emphasizing passion and self-reflection.

  • Advises keeping an open mind and exploring different aspects of the data center industry, such as operations, design, or service.
  • Suggests taking pride in finding solutions to complex problems, like making old equipment communicate, and highlights the importance of understanding the dynamic nature of the industry.
  • Advises colleagues to reconnect with their passion for the industry by reflecting on what initially drove them to pursue a career in data centers.
  • Emphasizes the importance of understanding one's strengths and interests to find the right position within the industry.

Integrating devices for monitoring and security in buildings.

  • Discusses the evolution of technology integration in the industry, moving from proprietary protocols to open standards.
  • Discusses integrating data from various field devices into upper platforms for monitoring and custom API development.
  • Emphasizes the importance of cybersecurity when collecting and sharing data, especially when connecting network devices to building infrastructure.

Managing data center infrastructure and avoiding common mistakes.

  • Highlights the biggest challenge in data center infrastructure work: ensuring data security while sharing data across different applications and organizations.
  • Advises against cutting corners during data center implementation, emphasizing the importance of double-checking work to avoid intermittent issues later on.
  • Demand for facility management systems increases with AI and high-performance computing.

Technical support for complex systems integration.

  • Helps operations teams get visibility into systems and troubleshoots communication issues.
  • Reverse engineers and designs solutions to make devices communicate efficiently.
  • Larger organizations may keep some IT work in-house, while smaller ones often outsource due to resource constraints.
  • Data from telemetry systems is used for various purposes, including capacity planning, compliance, and budgeting.

Using technology to improve data center operations.

  • Discusses the importance of having a single pane of glass for monitoring and managing multiple systems in a data center.
  • Highlights the need for a unified platform to simplify reporting and make it easier for operations teams to understand and act on data.
  • Envisions technology advancements making operations easier, with AR/VR blending data for easier troubleshooting.
  • Operations teams will need more detailed information to predict power shortages and alternative energy sources.

YouTube's growth and its potential as a marketing tool for businesses.

  • Agrees with Joshua Feinberg on the power of video content, citing its ability to educate and build trust with scale.
  • Joshua Feinberg highlights the versatility of video content, from short instructional clips to long-form content, and its growing popularity on smart TVs.
  • YouTube is a valuable platform for data center businesses.

Guest Resources

 

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